Privacy Policy

Last Updated: July 4, 2026

1. Introduction

Welcome to Managixo. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our customer service platform, and interact with our WhatsApp Business integrations.

2. Information We Collect

When you use our services, we may collect the following types of information:

• Account Information: Your name, email address, phone number, and business details when you register for an account or authenticate via Facebook Login.
• Integration Data: Information required to provide our Tech Provider services, including WhatsApp Business Account IDs, phone number IDs, and Meta App access tokens.
• Communication Data: The content of messages sent and received through the WhatsApp Cloud API using our platform, strictly for the purpose of facilitating your customer service operations.
• Technical Data: IP addresses, browser types, and usage data collected automatically when you visit our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform and integrations.
• Process your Facebook Login and authenticate your business assets for the Embedded Signup flow.
• Facilitate the transmission of WhatsApp messages between your business and your customers.
• Improve our services and develop new features.
• Communicate with you for customer support, updates, and administrative purposes.

4. Third-Party Services and Meta/Facebook

Our platform integrates directly with Meta (Facebook) and the WhatsApp Cloud API. By using our services, you authorize us to exchange necessary data with Meta to facilitate these integrations. We do not sell your personal data to third parties. We only share information with Meta as required to operate the WhatsApp Business Platform features you request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to Meta App tokens and WhatsApp Business assets is strictly controlled and secured.

6. Data Deletion Requests

If you wish to revoke our access to your Meta account or request the deletion of your personal data, you may do so by removing our app from your Facebook Business Integrations settings or by contacting our support team directly. Upon request, we will promptly delete your data from our active systems.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@managixo.com.